Refund Policy

Payment and Refunds
Payment must be received before any coaching or consultation can begin and there is no entitlement to any refund.

For longer programmes, there are very occasionally instances where coach and coachee agree that coaching is not appropriate. For instance if counselling is needed and coaching alongside is going to be counter-productive. This will be clear in the first session and then, at the discretion of Lawrence Career Coaching, the rest of the package may be refunded.

Session Cancellation / Postponement
You may cancel or change your coaching session up to 48 hours prior to that session’s start time. Please email (or call the number given by your coach) and ensure you receive confirmation of your cancellation.

Cancelling or postponing within 48 hours of your next session will result in you losing the cost and benefits of that session.